How do we improve customer experience? How do we orchestrate those interactions that leave customers buzzing and coming back for more? We got some tips for you to help you along the way...
December 23, 2021
Videos
Rory Sutherland
Rory Sutherland: Optimise on the Future, Not on the Past
Ogilvy UK
Richard Owen
Richard Owen: Lessons from 20 Years of CX Data
OCX Cognition
Don MacPherson
Don MacPherson: 12 Disruptive Trends for the 2020s
12 Geniuses
Chris Fisher
Chris Fisher: Feeding Your Foundation
Shine
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