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Devin is the Senior Vice President of Operations at Barry's, responsible for the 4-wall studio business, inclusive of both financial performance as well as client experience. She joined Barry's in 2014, and has helped lead the growth of the business from 14 studios to 82 globally, building vision and processes to scale Barry's values based culture and experience, for clients and employees alike. Join us for a moderated Q&A where Devin will be answering questions on how you can improve your customer experience at the frontline and grow your customer service ‘gains’.
