Sign up to our Newsletter

04. Involving all five senses for a 5 star customer experience with Lucy Cooper-Dixon from Hotel Montreal


For Lucy Gain and her sister Amelia, purchasing a large 5-star hotel in their early twenties wasn’t quite in their plan… until it was! Since then Lucy has had a successful career in the hospitality industry and in this episode, Lucy shares some gold nuggets from what you can do to create a 5-star experience.

Subscribe wherever you listen
< Back to all podcasts