Les Mills is a company who is crystal clear on its vision: “50 years ago, we had a dream — to make humans fit for life. We bring the world’s best music, moves and instructors together to create life-changing fitness experiences, powered by science.” Over the past 18 months, the business has had to adapt its model significantly as a result of ongoing lockdowns; and that journey hasn’t been an easy one for staff or customers. We chatted to Ish Cheyne, Head of Fitness at Les Mills New Zealand, about his personal journey into the role as well as this incredibly challenging time which he says has been “...full of surprises and opportunities to look for new ways of doing things.” Ish shares four powerful stories that taught him four equally powerful lessons about successfully navigating change to see results when it comes to life; customers and business.
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