x
Sign up to our Newsletter
X
Oops! It looks like you're not a member. To access this page sign up now:
Experience the Frontline Summit

How great CX led to the trip of a lifetime - via proxy

Farhad Ghafarzade

Farhad Ghafarzade explains why he has the friendliest customers in the business. At Green Drop Garage it's about building a culture of killer customer service in particular how they deal with mistakes.

< Back to video page

Featured Videos

Roxana-Maria Barbu, PhD: The psychology of habit formation
Roxana-Maria Barbu
,
PhD and Senior Cognitive and Behavioural Experience Researcher
Christine McHugh: Moderated Q&A, Set your service standard
Christine McHugh
,
Ex. VP of Customer Service and Operations Services Starbucks, Author of the book From barista to boardroom
Charles Ryan Minton: Creating a culture where employees thrive & customer service is alive
Charles Ryan Minton
,
Hotelier, Fort Lauderdale Marriott Hotels
Brought to you by
AboutWatch VideosBlogTake Survey