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06. Cutting to the heart of lawn (and customer) care with Brian Clayton, CEO and co-founder of GreenPal


After selling his own successful lawn care business, Brian wasn’t ready to hang up his gardening boots. With 15 years of knowledge, at the time, he knew that he could play a role in innovating and simplifying the process for customers to find a reliable provider, and support those providers to grow their businesses much faster. Brian caught up with us recently to share some top tips on how to create the very best customer service, and inspire a nationwide team.

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