🗓 Save the date! The Global Frontline Experience Summit is Back! 👉 More Info
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We’re on a mission to make frontline work awesome

This will take a movement which is why we’ve invite you to this pioneering tribe. Join a community of thousands of CX Professionals from businesses like:
Charles Ryan Minton
Hotelier, Fort Lauderdale Marriott Hotels
Christine McHugh
Ex. VP of Customer Service and Operations Services Starbucks, Author of the book From barista to boardroom
Roxana-Maria Barbu
PhD and Senior Cognitive and Behavioural Experience Researcher
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Susanne Axelsson

Awesome customer experience starts at the frontline

Our Frontline Magic Evangelist Susanne is dedicated to growing and amplifying our community's voice and ensuring you have access to useful, interesting content that will help empower your frontline! Get in touch if you have ideas on how we can do better.

Frontline Magic Handbook 

Frontline Magic is becoming a book in 2021. It will be packed full of all the insights and tools you need to build a customer-centric business from the frontline. 
The first 200 people to sign-up to receive the book will get it for FREE!
...and be the first to know when it is out.