Put Your Customers Second

Christina Burns

Christina Burns shares the secrets of how Ruby incentivizes, inspires and empowers every employee to create amazing customer experiences.

< Back to video page

Featured Videos

Roxana-Maria Barbu, PhD: The psychology of habit formation

Roxana-Maria Barbu

PhD and Senior Cognitive and Behavioural Experience Researcher

Christine McHugh: Moderated Q&A, Set your service standard

Christine McHugh

Ex. VP of Customer Service and Operations Services Starbucks, Author of the book From barista to boardroom

Charles Ryan Minton: Creating a culture where employees thrive & customer service is alive

Charles Ryan Minton

Hotelier, Fort Lauderdale Marriott Hotels