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Experience the Frontline Summit

Jeremy Hyde: Moderated Q&A Do one thing better

Jeremy Hyde

Few people know contact centers like Jeremy. He’s spent the bulk of his career in customer experience management, helping companies like Medica and UCare deliver an exceptional experience to their customers. He supports an incredible 1,800 employees and 3 million passengers in his current role. Join Jeremy as he answers questions on how to best connect Service Standard and Goals to achieve longterm results.

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